Contact Us
We are the editorial team behind west-ace-canada.com, a Canadian information resource about the Westace brand. Our mission is to provide accurate, reader-focused coverage of online gaming operators for the Canadian market.
Reach Our Team
You can contact us through the feedback form on this site. We review all submissions and prioritize those addressing factual errors, clarity issues, or updates relevant to our Canadian audience. Your email address helps us respond directly; we keep it private and use it only to reply to your message.
What We Handle
We welcome inquiries about:
- Factual inaccuracies in our coverage
- Suggestions for topics or operators worth reviewing
- Questions about our methodology or editorial standards
- Accessibility issues on the site
We do not handle operator account issues, payment disputes, or technical problems with Westace itself. For those, contact the operator’s customer support directly through their official website.
Response Schedule
Most inquiries receive a reply within five business days. Complex requests or those requiring research may take up to two weeks. During Canadian holidays, responses may be delayed. We read every message we receive, though we cannot always reply to every inquiry individually.
About Our Coverage
The information on this site comes from public sources and direct operator disclosures. Westace publishes details about its licensing and regulatory status on its own website—readers can verify those details independently in the regulator’s registry. We do not audit or verify licensing information ourselves; we report what the operator discloses.
When Gambling Becomes Difficult
Canada offers confidential, free support for anyone struggling with gambling. Provincial helplines are open 24 hours daily:
- British Columbia: 1-888-795-6111
- Alberta: 1-866-332-2322
- Saskatchewan: 1-800-306-6789
- Manitoba: 1-800-463-1554
- Ontario: 1-866-531-2600
- Quebec: 1-800-461-0140
- New Brunswick: 1-800-461-1234
- Prince Edward Island: 1-855-255-4255
- Newfoundland and Labrador: 1-888-899-4357
Support extends beyond the caller to family members and friends. Gam-Anon offers free peer support groups across Canada for people close to someone affected by gambling.